Customer Service
WE'RE HERE TO HELP YOU
Call (253) 502-8600 for assistance.
Whether it's in person, over the phone or online, we're here to help you. We strive to provide quality customer support—the same kind that we'd like to receive.
Just like water and power aren't 9-5 needs, neither is our customer service. We offer many 24/7 options for getting information, paying your bill, reporting a power outage, or reporting a problem with your water.
Contact us during regular office hours between 8 a.m. and 5 p.m., Monday through Friday:
- Residential Customer Service, call (253) 502 8600
- Commercial Customer Service, call (253) 502-8606
TPU operator, call (253) 502-8000
Contact us after hours:
- Emergency Dispatch, call (253) 502-8602
Thank you for being a TPU customer. We look forward to serving you.
