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Thursday, February 13 Notice: MyAccount, Pay Boxes, and the IVR will be offline for planned maintenance Thursday, February 13 from 8:30 to 11:30 p.m. If you need to make a payment during this time, you can place a check or money order in one of the drop box locations at our offices at 3682 S 35th Street in Tacoma. The drive-up box is in the parking lot directly across the street from the main entrance. Walk-up drop boxes are available at the front and west entrances of the building.

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About TPU > Services > Water > About Tacoma Water

About Tacoma Water

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Tacoma Water has a proud tradition of operating and maintaining one of the country’s oldest municipally owned water systems. We provide high-quality water at very competitive prices.

We provide direct service to more than 350,000 people throughout Pierce and King counties. View a map of our service territory.

Our mission:
Providing clean, reliable water.

Quick Facts

Basic stats:

  • 119 square miles of service area
  • 281 employees
  • 108,897 residential customers (61% inside city limits; 39% outside city limits)
  • 7,251 commercial and industrial customers
  • 1,428 miles of water mains

Water use:

  • Average annual use per household: 59,398 gallons
  • Average daily use per household: 163 gallons
  • Average cost per household: $494 year / $41 month
  • Total annual use: 6,374,710,320 gallons

Water supply:

  • Up to 150 million gallons per day from the Green River
  • 40 million gallons per day from local wells

Water storage:

  • 67.6 million gallons in McMillin Reservoir
  • 69.9 million in 17 other reservoirs and standpipes

Financial:

  • Value of our fixed assets: $932.8 million
  • Total operating revenue: $115.2 million
  • Bond ratings:
    – Moody’s: Aa2
    – Standard & Poor’s: AA+

2022 data

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