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Notice for Saturday, February 22: MyAccount, Pay Boxes, and the IVR will be offline for planned maintenance Saturday, February 22 from 6 to 9 p.m. If you need to make a payment during this time, you can place a check or money order in one of the drop box locations at our offices at 3682 S 35th Street in Tacoma. The drive-up box is in the parking lot directly across the street from the main entrance. Walk-up drop boxes are available at the front and west entrances of the building.

Welcome to the new MyTPU.org

The refreshed Tacoma Public Utilities website, MyTPU.org is now live. We intend to provide you with a more seamless experience accessing payment and billing information, outage updates, learning about projects in our community and much more.

The new, mobile-friendly site allows you to access relevant information on the go and features improved organization and navigation determined by research done with customers and employees.

What you need to know:

  • Use our billing platform, MyAccount, the same. No need to change or reset your login information; the new MyTPU.org remains secure.
  • Visit the “Projects” page under “Community & Environment” to find details about utility work in the community you may care about or that could impact you.
  • Search the site for specific items that interest you using the magnifying glass icon in the upper right-hand corner of the page.
  • Add utility-related events to your calendar from ours by using the links on a specific event listing.
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