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Notice for Saturday, February 22: MyAccount, Pay Boxes, and the IVR will be offline for planned maintenance Saturday, February 22 from 6 to 9 p.m. If you need to make a payment during this time, you can place a check or money order in one of the drop box locations at our offices at 3682 S 35th Street in Tacoma. The drive-up box is in the parking lot directly across the street from the main entrance. Walk-up drop boxes are available at the front and west entrances of the building.

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Payment & Billing > Business Solutions Office

Business Solutions Office

Dedicated customer service for businesses

Meeting Minutes 48

We understand that businesses have unique needs, so we have assembled a dedicated team to provide tailored solutions just for businesses.

The Business Solutions Office (BSO) is here to support you and resolve issues related to your power, water and environmental services. Our Business Solutions Advocates are available to answer questions about billing, manage your commercial utility services and provide information about personalized business programs.

Our team is committed to quickly answering your questions and getting you the information you need in a timely and efficient manner. Our friendly and knowledgeable staff is available to handle your requests promptly and professionally.

We can help:

  • Manage utility services for your business
  • Answer questions about billing
  • Take payments and provide payment options
  • Provide information about utility programs and services
  • Provide assistance with the Property Manager portal and MyTPU.org/MyAccount

Contact us today!

Our team is available Monday – Friday, 8 a.m. – 4:30 p.m.

Phone: 253-502-8606
Email: BusinessSolutions@cityoftacoma.org

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